Payments, Subscriptions, and Refund Policy

Fees and Billing:

You agree to pay all fees associated with your chosen services or subscription packages in accordance with our published rates. Payments are billed in advance. Subscriptions may automatically renew unless cancelled. We will send a payment reminder to your registered email address before the renewal date.

Payment Methods:

We accept payments via Card, PayPal, Western Union, Whish Money, or Bank Transfer. Note: An additional 3% to 3.5% fee applies to any non-card payment options like PayPal, Western Union, and Bank Transfer paymentsay apply.

Refund and Cancellation Policy:

• Non-Refundable: All payments for sessions and subscription packages are non-refundable.
• Cancellations & Rescheduling: To avoid being charged for a session, you must cancel or reschedule at least forty-eight (48) hours in advance. Cancellations or rescheduling requests made less than 48 hours before the scheduled time will result in the session being charged in full.
• Subscription Cancellation & Credits: You may cancel your subscription at any time by notifying us before your renewal date. Any unused sessions from a cancelled subscription will remain in your account as credit for a period of three (3) months from the date of cancellation. This credit can be used to book future sessions.
• Transfer of Credit: Upon request, unused session credits may be transferred to a family member or friend.
• Pauses: You may pause your subscription for up to three (3) months. Your unused sessions will remain in your account as credit during this period.
• Late Arrivals: If you are late for a session, the session will end at the originally scheduled time. If you do not join within the first 20 minutes, the session will be considered a no-show and will be charged in full.